You are about to embark on a round trip adventure to the North Pole. When you arrive at the Museum, you will enter our Lenfestey Center. Before the show, you are welcome to stroll among the decorated trees in the Festival of Trees, explore the full-size trains or play any of the Reindeer Games. The show begins with the Hot Chocolate Dance, after which we all enjoy a cup of hot chocolate. Next we listen a dramatic reading of the original Polar Express book. Our conductor then calls “All Aboard”, inviting us to ride the train to the North Pole. On board the train, our adventure continues with holiday songs and the antics of the train crew. Once we arrive at the North Pole, we’ll have time to visit with Santa Claus individually before he heads around the world on Christmas Eve.
About two hours.
|Pre-Show Reindeer Games, View Festival of Trees, Explore Historic Trains|
|Seated in rows “A” and “B” of the Hall for Polar Express reading|
|Seated in rows “C” through “L” of Hall for Polar Express reading|
|Watch Hot Chocolate Dance, Enjoy a cup of hot chocolate, Listen to Polar Express reading|
|Ride the train in a 1939 restored observation-lounge car (either table or lounge chair seating) Only 24 table seats and 20 lounge seats per show|
|Ride the train in a single-level or a bi-level passenger coach
Single-level coach seats 64 per show. Bi-Level coach seats 158 per show.
|Receive a Polar Express bell and chocolate coin|
|Enjoy extra beverages and light refreshments on the train|
|Visit with Santa on the Train|
|Return to the Museum to visit with Santa|
At the National Railroad Museum, 2285 S. Broadway, Green Bay, WI 54304.
Although everyone is welcome to participate in the Polar Express, it may be more meaningful for children if they understand who Santa Claus is and what the Christmas holiday is all about.
Tickets for the 2013 Polar Express will be available at 12:01 a.m. on Thursday, 25 July 2013.
Everyone, regardless of age, needs a ticket to attend a Polar Express show.
In 2012, Premium Class tickets sold out in three weeks; and Standard Class tickets were all gone by the first week in October. If you wish to attend a Polar Express show, get your tickets as soon as possible after they go on sale.
At the top of this page, click the red button that says “Tickets Here”. Follow the steps to purchase your tickets. Please note, the Online convenience fee is $1.50 to $2.50 per ticket.
To purchase tickets over the phone, please call 877-77CLICK (877-772-5425). Please note, the Phone purchase convenience fee is $3.50 to $4.50 per ticket.
Yes, you may purchase tickets in our Museum Store during regular business hours — 9 a.m. – 5 p.m. Monday – Saturday and 11 a.m. – 5 p.m. Sunday. Please note, the Box Office convenience fee is $1.50 to $2.50 per ticket.
All ticket purchases are final. There are no refunds or exchanges.
Please take all the photos with your camera that you would like. We ask that the photos be for your own personal use. Photos taken during the Polar Express or on the Museum grounds may not be used for commercial purposes unless prior permission has been granted by the Museum.
Of course! Children and Adults should wear their pajamas when they ride the Polar Express!
Yes, you will be riding aboard real, full-size train cars.
Yes, Museum buildings are handicap accessible as well as the train equipment that will be used for the Polar Express. We do have a wheelchair lift available to assist passenger with train boarding. Please inform our staff of any special needs you may have when you arrive at the Museum to enjoy the show.
Please note — historic trains that are on exhibit within the Museum’s facilities may not be accessible due to the irreversible modifications that would be required to make them open for all. In such cases, additional interpretive materials have been provided at floor level so that everyone may experience the piece, albeit from a different perspective.
Yes, there are many hotels in the area around the National Railroad Museum. For a complete listing, please consult the Green Bay Convention & Visitors Bureau website — www.greenbay.com. From the home page click VISITOR INFORMATION > HOTELS & MOTELS. Next narrow your search to the STADIUM AREA. These hotels will all be within two miles of the Museum.
Don’t panic! We can help. There are two ways to print new tickets:
Doors open 30 minutes before each show. You do not need to arrive any earlier than this.
No, sorry. Your Polar Express ticket is good for your specific show only. It will not be honored for Museum admission during regular hours on the day of your show. As part of the Polar Express program you will experience most of the Museum's indoor exhibits.