September 12, 2017

Now Hiring Membership Coordinator

The National Railroad Museum is now accepting applications for the exciting position of Membership Coordinator

SUMMARY: Develops, coordinates and oversees the functions of the membership program; provides integrated support to all aspects of development activities; supports local capital campaign activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may also be assigned.

  • Develops new programs, coordinates and oversees the membership program.
  • Plan and coordinate member events.
  • Plan and coordinate execution of yearly membership strategy.
  • Manage CRM databases for members, general and capital campaign activities, and as requested.
  • Tracks performance analytics for all membership activities and develops reports for staff.
  • Provide membership information and training for staff members.
  • Develop and maintain membership program budget; assist in development of development department budget.
  • Maintains member mailing lists and schedule of mailings.
  • Coordinates all aspects of the operations of the Memories Program
  • Fulfills the Museum operational responsibilities of the Community Partners Program
  • Coordinates with the marketing director and graphic designer in the execution of the membership publication, Rail Lines, and the annual membership print.
  • Assist in research and publicize funding opportunities to staff.
  • Develop and submit 20% of total department grant proposals for funding, including:
        Fulfill reporting requirements for funded proposals.
        Manage compliance including maintenance of required compliance documentation.
        Review unsuccessful proposals to determine revisions or other funding opportunities.
  • Maintains and updates visitor data.
  • Assist in the development of 25% of prospecting new donors, as well as establishing and maintaining donor relationships.
  • Assist in the execution of the local target of the capital campaign.
  • Assist the development director in the development of the fundraising matrix.
  • Assist in the development and maintenance of an estate and long term giving program.
  • Interface with the general public, donors, members, community partners, and relevant Board committees and provide reports as requested.
  • Participates in professional development activities.
  • Cooperatively oversee the planning, coordination and execution of the Rails and Ales Brewfest fundraising event with the Development Director.
  • Participate in Museum-wide events including The Great Bunny Train, A Day Out with Thomas, Terror on the Fox, The Great Pumpkin Train, Volunteer Dinner, Festival of Trees Preview, the Annual Membership event, Polar Express, and others as requested.
  • Function as the Manager on Duty, working one weekend every six weeks.

EDUCATION/EXPERIENCE: Excellent Interpersonal, writing and oral communication skills required; Bachelor’s Degree in Marketing, Communications, or Business Administration preferred; Minimum of two years experience in a relevant position.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to lift 50 pounds with the assistance of another person.
  • Frequent standing, walking and sitting.
  • Must be capable of using hand(s)/feet for repetitive single grasping, fine manipulation and pushing and pulling.
  • Ability to communicate orally in a clear manner.
  • Ability to distinguish sounds at various frequencies and volumes.
  • Ability to distinguish people or objects at varied distances under a variety of light conditions.
  • Ability to withstand temperature changes in the work environment.
  • Ability to view a computer screen for long periods of time.


  • None


  • Computer proficient with Microsoft applications
  • Copy machine and FAX
  • Digital camera
  • Cash register & credit card machine

This description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

Applicants should send their resume and cover letter by October 6 to Jacqueline Frank, Executive Director, at: or via mail to:

National Railroad Museum
Jacqueline D. Frank
2285 S Broadway
Green Bay, WI 54304

The National Railroad Musem is now accepting applications for the position of Membership CoordinatorFind out more >>