We Are All in This Together
We have made a lot of changes to our operations to help with social distancing and sanitization, while still maintaining an enjoyable experience. Just a few of those changes include:
- 35 people will be admitted to the Museum each hour, and we will be selling timed tickets through 3:00 p.m. We have over 100,000 square feet of covered exhibit space plus 33 acres, allowing you and your family to comfortably explore. Click here to purchase tickets online.
- Each train ride will run at less than 50% capacity, and if necessary, we will provide additional train rides to ensure everyone who wants to ride can safely do so during the day. We will disinfect the train after every ride.
- The Museum has a disinfection schedule where the staff will clean high-touch areas throughout the day. The main, climate-controlled building will close at 4:00 p.m. for deep cleaning. The last train ride will end at 4:30 p.m., and the McCormick Pavilion (our open-air building) and grounds will close at 5:00 p.m.
- Social distancing prompts will be found throughout the Museum to help you to determine where to stand in lines, and a one-way path will guide you through the Museum.
- 12 families will be able to shop in the Museum store at one time. This will help promote social distance.
- Hand sanitizing stations will be found throughout the Museum. These stations will have an ingredient list to help you determine if you want to use hand sanitizer or soap and water during your visit.
- All staff will wear masks and follow an extensive personal virus mitigation protocol to prevent infection in them and to prevent transmission to others. Signs of any illness will require the staff member to remain home until they receive permission from their medical provider to return.
- Any areas of the Museum where it is difficult to maintain social distance or cleanliness will be closed. We will, however, provide stairs and platforms to allow our guests to see the interiors of our trains. These areas will be cleaned often.
These are just a few of the ways that we are ensuring that you have a safe, stress-free visit. While we follow CDC guidelines for disinfection at the Museum, we cannot guarantee that you will not be exposed to COVID-19. During your visit, you can also help protect the health of yourself and those you love by doing the following:
- Create six feet of social distance between your group and others.
- Follow the one-way path and read the signage about remaining safe throughout the Museum.
- Avoid touching surfaces and wash your hands or use hand sanitizers frequently.
- Masks are strongly suggested but not required.
- If you exhibit symptoms of any illness on the day of your planned visit, please postpone your visit until you have recovered.
The National Railroad Museum follows CDC guidelines for the disinfection of its buildings. The Museum, however, cannot guarantee you will not be exposed to COVID-19. By entering National Railroad Museum premises, visitors accept all responsibility for the medical risk associated with their presence in a public place for themselves and for those for whom they act as legal guardian. The National Railroad Museum is not liable for illness or injury beyond what may be prevented through reasonable accommodations. Cover your mouth and nose with a cloth face covering during your visit, avoid touching surfaces, wash your hands or use hand sanitizers frequently, and please follow all signage posted to provide you with a safe experience.
We ask that those who are exhibiting any signs of illness – whether related to COVID- 19 or not – to return to the Museum when your symptoms are gone.