Pet Policy

Pet Policy

service dog with identifying harness - pet policy

For the safety of our patrons and their pets, service animals are the only animals allowed outside of vehicles on National Railroad Museum property.

The National Railroad Museum does not permit the use of comfort animals. According to the Americans with Disabilities Act, support, therapy, comfort or companion animals do not fall under the guidelines of a service animal as these animals must be trained to perform a specific job or task.

Service Animals

Per the Americans with Disabilities Act (ADA), the Museum pet policy permits service animals that are recognized by the ADA. A service animal is a dog or small horse that has been trained to perform a specific job or task. Following the guidelines, if you are visiting the Museum with a service dog, you must always remain in compliance, including:

  • All service animals must be harnessed, tethered or leashed, unless it prohibits the animal from being able to provide the service the animal was trained to provide.
  • All service animals must be housebroken.
  • All service animals must be current on all vaccinations required for the health and safety of the animal and the public.

The National Railroad Museum will request removal of any service animal that is disruptive to other patrons, is not housebroken, and/or is out of control as defined by ADA guidelines.

Museum staff members also reserve the right to ask if the service animal is required because of a disability and what task the dog has been trained to perform.

Contact Us

Ticket Desk: (920) 437-7623 or